Healthcare practices
Your patients informed. Your front desk relieved.
Kap answers patients' practical questions from your own documents, and leaves everything medical to the clinician.
- receivespatient message: "What should I bring for the MRI?" Practice website
- findsthe practice's MRI preparation sheet Documents
- checkspractical question, no medical advice requested
- preparesreply to the patient, with the sheet attached
- ▍waiting for your approval
How Kap works.
A second brain
Patient sheets, instructions, opening hours, fees: Kap knows your documents and answers by citing them.
A workflow that starts on its own
A question arrives at any hour: Kap prepares the answer. If it touches on care, it passes it to the clinician.
You approve
You choose what goes out on its own and what waits for your approval.
Where your data goes.
No vague promise: here is, line by line, what Kap does with your data. It is what we write into your contract.
hosting: on your premises (Kap Box) or in Europe (Kap Cloud)
access: your team, person by person
answers: every answer cites its document
sending: never without your click
if_you_stop: Kap stops, your data stays with youAlready in place.
Client supported by our team. Name kept confidential.
- The client
- A medical software company in Portugal.
- What we set up
- A conversational assistant that helps patients: it answers their practical questions and points them in the right direction, from content approved by the medical team.
Compliance.
- GDPRYour data stays in Europe, under European law.
- On your premises or in EuropeKap Box in your offices, Kap Cloud hosted in Europe.
- AI Act, article 4Since February 2025, every company using AI must train its teams on these tools (obligation clarified in July 2026). Training is part of the setup.
- Human approvalKap prepares. Nothing goes out without your click.
See Kap on your line of work.
A 20-minute video demo on a case from your line of work. Pick your slot, free and with no commitment.